Privacy Policy

Welcome to Coinvests.io. We take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website and services. By accessing or using Coinvests, you agree to this policy.

1. What We Collect

We collect the following categories of information:

a. Personal Information

Full name
Email address
Phone number
Government-issued ID (for KYC/verification)
Date of birth
Wallet addresses

b. Financial and Transactional Data

Crypto asset details
Trading and portfolio activity
Linked bank or payment information (if applicable)

c. Technical Data

IP address
Device and browser information
Operating system
Usage logs
Cookies and web tracking data

2. How We Use Your Information

We use your information to:

Create and manage your account
Verify your identity (KYC/AML compliance)
Process transactions and manage your investments
Provide customer support
Monitor performance and prevent fraud
Improve platform performance and security
Send updates, alerts, or newsletters (with your consent)

3. Cookies and Analytics

We use cookies and third-party analytics (e.g., Google Analytics) to improve your experience. Cookies help us understand how users interact with our site and improve functionality.

You can control cookies through your browser settings.

4. How We Share Your Information

We do not sell your personal information. We may share data with trusted third parties for the following reasons:

Identity verification (e.g., KYC/AML providers)
Cloud storage and hosting services
Legal or regulatory compliance
Technical and customer support partners

All partners are contractually required to protect your data.

5. How We Protect Your Data

Your data is protected through:

End-to-end encryption
Secure cloud infrastructure
Access control and monitoring
Regular security audits
Data minimization practices

6. Data Retention

We retain your information for as long as necessary to:

Provide our services
Comply with legal obligations
Enforce our policies
You may request deletion of your account and data, subject to legal requirements.

7. Your Rights

Depending on your jurisdiction (e.g., EU, California), you may have the right to:

Access your data
Correct or update data
Request deletion
Object to data processing
Withdraw consent at any time

To exercise your rights, contact us at privacy@coinvests.io.

8. Children's Privacy

Coinvests is not intended for children under 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted here, and we’ll notify you if they are significant.

10. Contact Us

For any privacy-related questions, please contact:
Email: privacy@coinvests.io

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